/* ==========================================================================
   HOMESIST — folha de estilo unica (admin + pesquisa publica)
   Paleta: instancia de referencia validada (adjacent CVD dE 9.1 claro / 8.4
   escuro). Os modos claro e escuro sao escolhidos separadamente, nunca
   invertidos automaticamente.
   ========================================================================== */

:root {
  color-scheme: light;

  /* superficies e tinta */
  --surface-1: #fcfcfb;
  --plane: #f9f9f7;
  --surface-2: #f2f1ed;
  --text-primary: #0b0b0b;
  --text-secondary: #52514e;
  --muted: #898781;
  --grid: #e1e0d9;
  --baseline: #c3c2b7;
  --border: rgba(11, 11, 11, 0.10);
  --sombra: 0 1px 2px rgba(11, 11, 11, 0.04), 0 8px 24px rgba(11, 11, 11, 0.06);

  /* categoricas (ordem fixa, nunca ciclada) */
  --series-1: #2a78d6;
  --series-2: #eb6834;
  --series-3: #1baf7a;

  /* sequencial azul (magnitude) */
  --seq-100: #cde2fb;
  --seq-250: #86b6ef;
  --seq-400: #3987e5;
  --seq-550: #1c5cab;
  --seq-700: #0d366b;

  /* divergente + midpoint neutro */
  --div-pos: #2a78d6;
  --div-neg: #d03b3b;
  --div-mid: #f0efec;

  /* status (reservadas — nunca usadas como "serie 4") */
  --good: #0ca30c;
  --warning: #fab219;
  --serious: #ec835a;
  --critical: #d03b3b;
  --good-texto: #006300;

  --marca: #2a78d6;
  --marca-2: #123258;        /* cor secundaria — acentos e gradiente do logo */
  --faixa: #e11d48;          /* faixa decorativa do topo do Dashboard */

  --r-sm: 6px;
  --r-md: 10px;
  --r-lg: 14px;
  --fonte: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

@media (prefers-color-scheme: dark) {
  :root:where(:not([data-tema="claro"])) {
    color-scheme: dark;
    --surface-1: #1a1a19;
    --plane: #0d0d0d;
    --surface-2: #232322;
    --text-primary: #ffffff;
    --text-secondary: #c3c2b7;
    --muted: #898781;
    --grid: #2c2c2a;
    --baseline: #383835;
    --border: rgba(255, 255, 255, 0.10);
    --sombra: 0 1px 2px rgba(0, 0, 0, 0.4), 0 8px 24px rgba(0, 0, 0, 0.5);
    --series-1: #3987e5;
    --series-2: #d95926;
    --series-3: #199e70;
    --seq-100: #0d366b;
    --seq-250: #184f95;
    --seq-400: #2a78d6;
    --seq-550: #5598e7;
    --seq-700: #9ec5f4;
    --div-pos: #3987e5;
    --div-neg: #d03b3b;
    --div-mid: #383835;
    --good-texto: #0ca30c;
    --faixa: #f43f5e;
  }
}

:root[data-tema="escuro"] {
  color-scheme: dark;
  --surface-1: #1a1a19;
  --plane: #0d0d0d;
  --surface-2: #232322;
  --text-primary: #ffffff;
  --text-secondary: #c3c2b7;
  --muted: #898781;
  --grid: #2c2c2a;
  --baseline: #383835;
  --border: rgba(255, 255, 255, 0.10);
  --sombra: 0 1px 2px rgba(0, 0, 0, 0.4), 0 8px 24px rgba(0, 0, 0, 0.5);
  --series-1: #3987e5;
  --series-2: #d95926;
  --series-3: #199e70;
  --seq-100: #0d366b;
  --seq-250: #184f95;
  --seq-400: #2a78d6;
  --seq-550: #5598e7;
  --seq-700: #9ec5f4;
  --div-pos: #3987e5;
  --div-neg: #d03b3b;
  --div-mid: #383835;
  --good-texto: #0ca30c;
  --faixa: #f43f5e;
}

* { box-sizing: border-box; }

html, body { height: 100%; }

body {
  margin: 0;
  font-family: var(--fonte);
  background: var(--plane);
  color: var(--text-primary);
  font-size: 15px;
  line-height: 1.5;
  -webkit-text-size-adjust: 100%;
}

h1, h2, h3, h4 { margin: 0; font-weight: 600; letter-spacing: -0.011em; }
h1 { font-size: 22px; }
h2 { font-size: 18px; }
h3 { font-size: 15px; }
p { margin: 0 0 10px; }
a { color: var(--marca); }

:focus-visible {
  outline: 2px solid var(--marca);
  outline-offset: 2px;
  border-radius: 4px;
}

.oculto { display: none !important; }
.sr {
  position: absolute; width: 1px; height: 1px; overflow: hidden;
  clip: rect(0 0 0 0); white-space: nowrap;
}

/* --------------------------------------------------------------- controles */

.btn {
  font: inherit; font-weight: 500;
  display: inline-flex; align-items: center; gap: 7px;
  padding: 8px 14px; min-height: 38px;
  border: 1px solid var(--border); border-radius: var(--r-sm);
  background: var(--surface-1); color: var(--text-primary);
  cursor: pointer; transition: background .12s, border-color .12s;
  white-space: nowrap;
}
.btn:hover { background: var(--surface-2); }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn-primario {
  background: var(--marca); border-color: transparent; color: #fff;
}
.btn-primario:hover { filter: brightness(0.93); background: var(--marca); }
.btn-perigo { color: var(--critical); border-color: var(--border); }
.btn-perigo:hover { background: color-mix(in srgb, var(--critical) 10%, transparent); }
.btn-sutil { background: transparent; border-color: transparent; color: var(--text-secondary); }
.btn-sutil:hover { background: var(--surface-2); }
.btn-peq { min-height: 30px; padding: 4px 10px; font-size: 13px; }

label { display: block; font-size: 13px; color: var(--text-secondary); margin-bottom: 5px; }

input[type=text], input[type=password], input[type=date], input[type=number],
input[type=email], select, textarea {
  font: inherit; width: 100%;
  padding: 8px 10px; min-height: 38px;
  border: 1px solid var(--border); border-radius: var(--r-sm);
  background: var(--surface-1); color: var(--text-primary);
}
textarea { min-height: 84px; resize: vertical; }
input:disabled, select:disabled { background: var(--surface-2); color: var(--muted); }

.campo { margin-bottom: 14px; }
.campo-dica { font-size: 12px; color: var(--muted); margin-top: 4px; }
.linha-campos { display: grid; gap: 12px; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); }

/* ------------------------------------------------------------------- cartao */

.cartao {
  background: var(--surface-1);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  padding: 18px;
  box-shadow: var(--sombra);
}
.cartao-cabeca {
  display: flex; align-items: baseline; justify-content: space-between;
  gap: 12px; margin-bottom: 14px; flex-wrap: wrap;
}
.cartao-cabeca h2, .cartao-cabeca h3 { margin: 0; }
.cartao-sub { font-size: 13px; color: var(--text-secondary); margin: -8px 0 14px; }
.cartao-vazio { color: var(--text-secondary); font-size: 15px; padding: 6px 0 2px; }

.grade { display: grid; gap: 16px; }
.grade-2 { grid-template-columns: repeat(auto-fit, minmax(340px, 1fr)); }
.grade-3 { grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); }
.grade-4 { grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); }

/* ---------------------------------------------------------------- estrutura */

.app { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }

.lateral {
  background: var(--surface-1);
  border-right: 1px solid var(--border);
  display: flex; flex-direction: column;
  position: sticky; top: 0; height: 100vh; overflow-y: auto;
}
.marca-bloco {
  padding: 18px 16px 14px; border-bottom: 1px solid var(--border);
  display: flex; gap: 10px; align-items: center;
}
.marca-logo {
  width: 34px; height: 34px; border-radius: 8px; flex: none;
  background: linear-gradient(135deg, var(--marca), var(--marca-2)); color: #fff;
  display: grid; place-items: center; font-weight: 700; font-size: 15px;
  overflow: hidden;
}
.marca-logo img { width: 100%; height: 100%; object-fit: contain; }
/* com imagem, o fundo colorido sai de cena para o logo respirar */
.marca-logo.marca-logo-img { background: #fff; border: 1px solid var(--border); padding: 2px; }
.marca-nome { font-weight: 600; font-size: 15px; line-height: 1.2; }
.marca-inst { font-size: 11.5px; color: var(--muted); line-height: 1.3; }

.menu { padding: 10px 8px; flex: 1; }
.menu-titulo {
  font-size: 10.5px; text-transform: uppercase; letter-spacing: .08em;
  color: var(--muted); padding: 12px 10px 6px; font-weight: 600;
}
.menu a {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 10px; margin-bottom: 1px;
  border-radius: var(--r-sm); text-decoration: none;
  color: var(--text-secondary); font-size: 14px;
}
.menu a:hover { background: var(--surface-2); color: var(--text-primary); }
.menu a[aria-current="page"] {
  background: color-mix(in srgb, var(--marca) 12%, transparent);
  color: var(--marca); font-weight: 600;
}
.menu a .ic { width: 18px; text-align: center; flex: none; font-size: 15px; }

.rodape-lateral { padding: 12px; border-top: 1px solid var(--border); font-size: 12.5px; }
.usuario-bloco { display: flex; align-items: center; gap: 9px; margin-bottom: 8px; }
.avatar {
  width: 28px; height: 28px; border-radius: 50%; flex: none;
  background: var(--surface-2); color: var(--text-secondary);
  display: grid; place-items: center; font-size: 12px; font-weight: 600;
}

.conteudo { padding: 22px 26px 60px; max-width: 1500px; }
.topo {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 16px; margin-bottom: 18px; flex-wrap: wrap;
}
.topo-sub { color: var(--text-secondary); font-size: 13.5px; margin-top: 3px; }
.topo-acoes { display: flex; gap: 8px; flex-wrap: wrap; }

/* barra de filtros: UMA linha acima de tudo o que ela escopa */
.filtros {
  display: flex; gap: 10px; align-items: flex-end; flex-wrap: wrap;
  background: var(--surface-1); border: 1px solid var(--border);
  border-radius: var(--r-md); padding: 12px 14px; margin-bottom: 16px;
}
.filtros .campo { margin: 0; min-width: 132px; }
.filtros label { margin-bottom: 4px; }
.filtro-atalhos { display: flex; gap: 5px; margin-left: auto; flex-wrap: wrap; }

/* ------------------------------------------------------------------ tabelas */

.tabela-envolve { overflow-x: auto; border-radius: var(--r-sm); }
table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th, td { text-align: left; padding: 9px 11px; border-bottom: 1px solid var(--grid); }
th {
  font-size: 11.5px; text-transform: uppercase; letter-spacing: .05em;
  color: var(--muted); font-weight: 600; white-space: nowrap;
  position: sticky; top: 0; background: var(--surface-1); z-index: 1;
}
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }
tbody tr:hover { background: var(--surface-2); }
tbody tr:last-child td { border-bottom: none; }
.tabela-vazia { padding: 34px 16px; text-align: center; color: var(--muted); }

/* ------------------------------------------------------------- indicadores */

.tile {
  background: var(--surface-1); border: 1px solid var(--border);
  border-radius: var(--r-md); padding: 15px 16px;
}
.tile-rotulo { font-size: 12.5px; color: var(--text-secondary); }
.tile-valor {
  font-size: 30px; font-weight: 600; line-height: 1.15; margin-top: 4px;
  letter-spacing: -0.02em;                     /* figuras proporcionais */
}
.tile-nota { font-size: 12px; color: var(--muted); margin-top: 3px; }
.tile-faixa { display: flex; align-items: center; gap: 6px; margin-top: 7px; font-size: 12px; }

/* --------------------------------------------- Dashboard (layout HOMESIST) */

/* faixa de marca: enfeite, nao carrega significado de dado */
.faixa-marca {
  height: 4px; border-radius: 2px; background: var(--faixa);
  margin: -6px 0 22px;
}

.titulo-grande { font-size: 38px; font-weight: 700; line-height: 1.1; letter-spacing: -.025em; }
.subtitulo-grande { font-size: 17px; color: var(--text-secondary); margin-top: 6px; }

.secao-t { display: flex; align-items: center; gap: 10px; margin: 32px 0 16px; flex-wrap: wrap; }
.secao-t svg { width: 24px; height: 24px; flex: none; stroke-width: 1.8; color: var(--series-3); }
.secao-t h2 { font-size: 23px; font-weight: 700; }
.secao-t .fig-nota { margin-left: 2px; }

.kpi {
  background: var(--surface-1); border: 1px solid var(--border);
  border-radius: var(--r-md); padding: 18px 20px;
}
.kpi-t { display: flex; align-items: center; gap: 8px; color: var(--text-secondary); font-size: 15px; }
.kpi-t svg { width: 18px; height: 18px; flex: none; stroke-width: 1.7; color: var(--muted); }
.kpi-v {
  font-size: 34px; font-weight: 700; line-height: 1.1;
  margin-top: 8px; letter-spacing: -.03em;      /* figuras proporcionais */
}
.kpi-v .de { font-size: 21px; font-weight: 600; color: var(--muted); }
.kpi-n { font-size: 12.5px; color: var(--muted); margin-top: 4px; }

/* linha "Detalhe": os seletores escopam toda a tela */
.detalhe-linha {
  display: flex; align-items: center; justify-content: space-between;
  gap: 16px; flex-wrap: wrap;
  margin: 38px 0 18px; padding-top: 24px; border-top: 1px solid var(--border);
}
.detalhe-linha h2 { font-size: 26px; font-weight: 700; }
.detalhe-linha .selects { display: flex; gap: 12px; flex-wrap: wrap; }
.detalhe-linha select {
  min-width: 168px; padding: 10px 38px 10px 14px; appearance: none; cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23898781' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 12px center;
}

/* figura heroi — exatamente uma por tela */
.heroi { text-align: center; padding: 8px 0 4px; }
.heroi-valor {
  font-family: var(--fonte);                    /* nunca uma fonte display */
  font-size: 60px; font-weight: 650; line-height: 1;
  letter-spacing: -0.03em;
}
.heroi-rotulo { font-size: 13px; color: var(--text-secondary); margin-top: 6px; }

.medidor {
  height: 8px; border-radius: 999px; overflow: hidden;
  background: var(--seq-100); margin-top: 10px;
}
.medidor-fill { height: 100%; border-radius: 999px; background: var(--seq-400); }

/* selos de estado: sempre icone + texto, nunca cor sozinha */
.selo {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 12px; font-weight: 500; padding: 2px 9px 2px 7px;
  border-radius: 999px; border: 1px solid var(--border);
  background: var(--surface-2); color: var(--text-secondary);
  white-space: nowrap;
}
.selo .pt { width: 8px; height: 8px; border-radius: 50%; flex: none; }
.selo-bom .pt, .selo-excelencia .pt, .selo-excelente .pt { background: var(--good); }
.selo-qualidade .pt { background: var(--good); }
.selo-regular .pt, .selo-aperfeicoamento .pt { background: var(--warning); }
.selo-critico .pt, .selo-critica .pt { background: var(--critical); }
.selo-sem_dados .pt { background: var(--muted); }
.selo-promotor .pt { background: var(--good); }
.selo-neutro .pt { background: var(--muted); }
.selo-detrator .pt { background: var(--critical); }

.chip {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 12px; padding: 3px 8px; border-radius: var(--r-sm);
  background: var(--surface-2); color: var(--text-secondary);
  border: 1px solid var(--border);
}

/* ------------------------------------------------------------------ figuras */

figure { margin: 0; }
figure figcaption {
  display: flex; align-items: baseline; justify-content: space-between;
  gap: 10px; margin-bottom: 4px; flex-wrap: wrap;
}
.fig-titulo { font-size: 14px; font-weight: 600; }
.fig-nota { font-size: 12px; color: var(--muted); }
.grafico { width: 100%; position: relative; }
.grafico svg { display: block; width: 100%; height: auto; overflow: visible; }
.grafico-txt { font-family: var(--fonte); font-size: 11.5px; }
.eixo-txt { fill: var(--muted); }
.valor-txt { fill: var(--text-primary); font-weight: 600; }
.rotulo-txt { fill: var(--text-secondary); }

/* barra 100% empilhada: o vao de 2px e a propria superficie aparecendo */
.empilhada {
  display: flex; gap: 2px; height: 34px; width: 100%;
}
.empilhada .seg {
  display: grid; place-items: center; min-width: 0;
  font-size: 12px; font-weight: 600; line-height: 1;
}
.empilhada .seg span { color: #fff; }
.empilhada .seg.claro span { color: var(--text-primary); }
.empilhada .seg:first-child { border-radius: 4px 0 0 4px; }
.empilhada .seg:last-child { border-radius: 0 4px 4px 0; }
.empilhada .seg:only-child { border-radius: 4px; }
.empilhada .seg:focus-visible { outline: 2px solid var(--text-primary); outline-offset: 2px; }

.legenda {
  display: flex; gap: 14px; flex-wrap: wrap;
  font-size: 12px; color: var(--text-secondary); margin-top: 8px;
}
.legenda span { display: inline-flex; align-items: center; gap: 6px; }
.legenda i { width: 10px; height: 10px; border-radius: 2px; display: inline-block; flex: none; }
.legenda i.linha { height: 2px; width: 14px; border-radius: 2px; }

.dica {
  position: absolute; pointer-events: none; z-index: 30;
  background: var(--surface-1); color: var(--text-primary);
  border: 1px solid var(--border); border-radius: var(--r-sm);
  box-shadow: var(--sombra); padding: 8px 10px;
  font-size: 12.5px; min-width: 120px; opacity: 0;
  transition: opacity .1s; transform: translate(-50%, -100%);
}
.dica.on { opacity: 1; }
.dica b { display: block; margin-bottom: 3px; }
.dica-linha { display: flex; justify-content: space-between; gap: 14px; }
.dica-linha em { color: var(--text-secondary); font-style: normal; }
.dica-linha strong { font-variant-numeric: tabular-nums; }

.tabela-gemea { margin-top: 12px; border-top: 1px solid var(--grid); padding-top: 10px; }
.tabela-gemea table { font-size: 12.5px; }
.tabela-gemea th { position: static; }

/* --------------------------------------------------------------- escala NPS */

.escala {
  display: grid; grid-template-columns: repeat(11, 1fr);
  gap: 5px; margin: 8px 0 4px;
}
.escala button {
  font: inherit; font-weight: 600; font-size: 15px;
  aspect-ratio: 1; min-height: 42px;
  border: 1px solid var(--border); border-radius: var(--r-sm);
  background: var(--surface-1); color: var(--text-primary);
  cursor: pointer; transition: transform .08s, border-color .1s;
}
.escala button:hover { border-color: var(--marca); }
.escala button[aria-pressed="true"] {
  background: var(--marca); border-color: var(--marca); color: #fff;
}
.escala-pontas {
  display: flex; justify-content: space-between;
  font-size: 11.5px; color: var(--muted);
}
@media (max-width: 560px) {
  /* 11 nao divide em colunas iguais — com grid fixo a ultima linha (6 a 10)
     sobra incompleta e cai colada na esquerda. Em flex com wrap, o
     justify-content centra a linha de sobra em vez de deixar vao a direita. */
  .escala {
    display: flex; flex-wrap: wrap; justify-content: center;
  }
  .escala button {
    flex: 0 0 calc((100% - 5 * 5px) / 6);
    min-height: 46px; font-size: 16px;
  }
}

/* ----------------------------------------------------------------- pesquisa */

.publico {
  max-width: 680px; margin: 0 auto; padding: 18px 16px 90px;
}
.publico-topo {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 0 16px;
}
.publico-progresso {
  position: sticky; top: 0; z-index: 20; background: var(--plane);
  padding: 8px 0 10px; border-bottom: 1px solid var(--border); margin-bottom: 18px;
}
.barra-passo { height: 6px; border-radius: 999px; background: var(--surface-2); overflow: hidden; }
.barra-passo div { height: 100%; background: var(--marca); transition: width .25s; border-radius: 999px; }
.passo-txt { font-size: 12.5px; color: var(--text-secondary); margin-top: 6px; display: flex; justify-content: space-between; }

.questao { padding: 16px 0; border-bottom: 1px solid var(--grid); }
.questao:last-of-type { border-bottom: none; }
.questao-txt { font-size: 15.5px; font-weight: 500; margin-bottom: 10px; }
.questao-obrig { color: var(--critical); margin-left: 3px; }
.questao-opcional {
  margin-left: 7px; font-size: 11.5px; font-weight: 500; color: var(--muted);
  border: 1px solid var(--border); border-radius: 999px; padding: 1px 8px;
  vertical-align: middle; white-space: nowrap;
}
.questao.erro { background: color-mix(in srgb, var(--critical) 6%, transparent); border-radius: var(--r-sm); padding-left: 10px; padding-right: 10px; }

.nav-passos {
  position: fixed; bottom: 0; left: 0; right: 0; z-index: 25;
  background: var(--surface-1); border-top: 1px solid var(--border);
  padding: 11px 16px; display: flex; gap: 10px; justify-content: space-between;
  box-shadow: 0 -4px 16px rgba(0, 0, 0, .05);
}
.nav-passos .btn { flex: 1; justify-content: center; max-width: 260px; }

.publico .cartao { margin-bottom: 16px; }
.aviso-privacidade {
  font-size: 12.5px; color: var(--text-secondary);
  background: var(--surface-2); border-radius: var(--r-sm);
  padding: 10px 12px; display: flex; gap: 8px;
}

.final { text-align: center; padding: 40px 20px; }
.final-ok {
  width: 62px; height: 62px; margin: 0 auto 18px; border-radius: 50%;
  background: color-mix(in srgb, var(--good) 15%, transparent);
  color: var(--good); display: grid; place-items: center; font-size: 30px;
}
.protocolo {
  font-variant-numeric: tabular-nums; font-weight: 600;
  background: var(--surface-2); padding: 5px 11px; border-radius: var(--r-sm);
  display: inline-block; margin-top: 6px;
}

/* --------------------------------------------------------------------- login */

.login-tela {
  min-height: 100vh; display: grid; place-items: center; padding: 20px;
  background: var(--plane);
}
.login-caixa { width: 100%; max-width: 380px; }
.login-marca { text-align: center; margin-bottom: 22px; }
.login-marca .marca-logo { width: 52px; height: 52px; margin: 0 auto 12px; font-size: 21px; }

/* ---------------------------------------------------------------- avisos/QR */

.aviso {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 11px 13px; border-radius: var(--r-sm); font-size: 13.5px;
  border: 1px solid var(--border); background: var(--surface-2);
  margin-bottom: 14px;
}
.aviso-ic { flex: none; font-size: 15px; line-height: 1.4; }
.aviso-bom { background: color-mix(in srgb, var(--good) 9%, transparent); }
.aviso-atencao { background: color-mix(in srgb, var(--warning) 14%, transparent); }
.aviso-erro { background: color-mix(in srgb, var(--critical) 9%, transparent); }

/* ---------------------------------------------- QR de atendimento (modal) */

.qr-atend { text-align: center; }
.qr-atend-moldura {
  display: inline-block; background: #fff;
  border: 1px solid var(--border); border-radius: var(--r-lg);
  padding: 22px; margin-bottom: 18px;
}
.qr-atend-moldura img, .qr-atend-moldura svg {
  display: block; width: 300px; height: 300px;
}
.qr-atend-inst { font-size: 18px; font-weight: 600; margin-top: 2px; }
.qr-atend-setor {
  font-size: 16px; color: var(--text-secondary); margin-top: 3px;
  text-transform: uppercase; letter-spacing: .02em;
}
.qr-atend-dica {
  font-size: 13.5px; color: var(--muted); margin: 12px auto 0; max-width: 380px;
  line-height: 1.5;
}
.qr-atend-acoes {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px;
  margin-top: 22px;
}
.qr-atend-acoes .btn { justify-content: center; min-height: 46px; font-size: 15px; }

/* bloco de compartilhamento */
.compartilhar { margin-top: 26px; padding-top: 20px; border-top: 1px solid var(--grid); }
.compartilhar h4 { font-size: 15px; font-weight: 600; }
.compartilhar p { font-size: 13.5px; color: var(--text-secondary); margin: 3px 0 14px; }
.compartilhar-grade {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px;
}
.compartilhar-grade .btn { justify-content: center; min-height: 46px; }
.compartilhar-grade .btn svg { width: 17px; height: 17px; flex: none; }

@media (max-width: 620px) {
  .qr-atend-acoes, .compartilhar-grade { grid-template-columns: repeat(2, 1fr); }
  .qr-atend-moldura img, .qr-atend-moldura svg { width: 220px; height: 220px; }
}

.qr-cartao { text-align: center; }
.qr-caixa {
  background: #fff; border-radius: var(--r-sm); padding: 10px;
  display: inline-block; border: 1px solid var(--border);
}
.qr-caixa svg, .qr-caixa img { display: block; width: 172px; height: 172px; }
.qr-url {
  font-size: 11.5px; color: var(--text-secondary); word-break: break-all;
  margin-top: 9px; font-variant-numeric: tabular-nums;
}

.pilha { display: flex; flex-direction: column; gap: 16px; }
.linha-flex { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.espaco { flex: 1; }

/* ------------------------------------------------------------------- avisos */

#avisos {
  position: fixed; top: 14px; right: 14px; z-index: 200;
  display: flex; flex-direction: column; gap: 8px; max-width: 380px;
}
.toast {
  background: var(--surface-1); border: 1px solid var(--border);
  border-left: 3px solid var(--marca);
  border-radius: var(--r-sm); box-shadow: var(--sombra);
  padding: 11px 13px; font-size: 13.5px;
  animation: entra .18s ease-out;
}
.toast-erro { border-left-color: var(--critical); }
.toast-bom { border-left-color: var(--good); }
@keyframes entra { from { opacity: 0; transform: translateX(12px); } }

/* ------------------------------------------------------------------- modais */

.modal-fundo {
  position: fixed; inset: 0; z-index: 150;
  background: rgba(11, 11, 11, .45);
  display: grid; place-items: center; padding: 18px;
}
.modal {
  background: var(--surface-1); border-radius: var(--r-lg);
  border: 1px solid var(--border); box-shadow: var(--sombra);
  width: 100%; max-width: 560px; max-height: 88vh; overflow-y: auto;
}
.modal-cabeca {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 18px; border-bottom: 1px solid var(--border);
  position: sticky; top: 0; background: var(--surface-1);
}
.modal-corpo { padding: 18px; }
.modal-pe {
  display: flex; gap: 9px; justify-content: flex-end;
  padding: 14px 18px; border-top: 1px solid var(--border);
  position: sticky; bottom: 0; background: var(--surface-1);
}
.modal-largo { max-width: 860px; }

/* mantém o render anterior em opacidade reduzida — nunca skeleton piscando */
.recarregando { opacity: .55; transition: opacity .12s; }

.carregando {
  display: grid; place-items: center; padding: 50px; color: var(--muted);
  font-size: 13.5px;
}

/* -------------------------------------------------------------- responsivo */

.abrir-menu { display: none; }

@media (max-width: 900px) {
  .app { grid-template-columns: 1fr; }
  .lateral {
    position: fixed; inset: 0 auto 0 0; width: 250px; z-index: 120;
    transform: translateX(-100%); transition: transform .2s;
    box-shadow: var(--sombra);
  }
  .lateral.aberta { transform: none; }
  .abrir-menu { display: inline-flex; }
  .conteudo { padding: 16px 15px 60px; }
  .filtros { padding: 11px; }
  .filtros .campo { min-width: 120px; flex: 1; }
}

@media print {
  .lateral, .nav-passos, .topo-acoes, #avisos, .filtro-atalhos,
  .btn, .abrir-menu { display: none !important; }
  .app { grid-template-columns: 1fr; }
  body { background: #fff; }
  .cartao { box-shadow: none; break-inside: avoid; page-break-inside: avoid; }
  .conteudo { padding: 0; max-width: none; }
  @page { margin: 14mm; }
}

/* preferencia de movimento reduzido */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .01ms !important; transition-duration: .01ms !important; }
}

/* modo alto contraste / cores forcadas: identidade nao pode depender de cor */
@media (forced-colors: active) {
  .selo, .chip, .cartao, .tile { border: 1px solid CanvasText; }
}